Description
TEMPLATE DESCRIPTION
A business’s best advertising tool is a satisfied customer, which is an important reason to have Google Sheets CRM Template. An online spreadsheet CRM template tracks and manages contacts and leads online.
Can Google Sheets be used as a CRM?
Yes, definitely. You do not need expensive software to manage your customer relationships. As a free and online spreadsheet tool, Google Sheets will help you to organize your leads, sales, process pipelines, salesmen performance etc.
And, what are the benefits of the Google Sheets CRM Template?
- Better knowledge of customers
- Having effective segmentation improves customer retention
- Protecting data privacy
- Better tracking with Calendar & Dashboard
How to use Google Sheets CRM Template?
There are four sections in the Someka CRM Google Sheets Template, with data input and dashboards/statistics to help you analyze the data. Let’s take a look at them one by one.
Dashboard and Settings:
Firstly, you will find Navigation Buttons on the Dashboard. Clicking on them will take you to the specific sheet.
Secondly, to use the CRM Google Sheets Template, you will need to define your Settings first. You should define the process stages, the names of the salesmen, the importance of the task, and a specific color for each priority and the stage of the lead.
Address Book of CRM Template:
Thirdly, you can keep all of your customer and potential customer data in one place with this section. Additionally, this sheet will be useful later on when you are creating new tasks.
Tasks List of CRM Google Spreadsheet:
To clarify, in this section you must describe your goals. Start by creating the main objectives. So, select your customer from the drop-down menu. Then, write a short description, and if necessary, a long description. Also, make sure you add Importance and Active status from the drop-down menus as well.
Information: This is a list of your goals. Don’t add anything unnecessary here.
Tasks and Process Records:
Generally, this section allows you to keep track of your created tasks and to update them. Additionally, when a task is completed or you want to plan your next step, this is the section of the CRM Google Sheets Template where you will be able to record your plans and results.
Simply, enter the related Task ID, and a short description of the customer will appear automatically. Then, choose a date and stage, and identify who will be responsible.
Process Pipeline Sheet:
Moreover, this section displays all waiting tasks in CRM Google Sheets Template as Kanban Cards. Furthermore, you can sort them by attributes such as importance, lead source, customer, and responsible salesperson.
Calendar of Google Sheets CRM Template
All your meetings and plans can be tracked here. Select Month and Year, then Salesmen, then View and Time Range of Tasks. Additionally, the View Detailed section only shows you a maximum of three tasks per day. When you switch to “Simple”, you’ll see a list of up to nine tasks, but only their IDs and titles.
Salesmen Performance in the CRM Google Sheets Template:
Using this tool, you can compare the Consolidated Data per each of your sales agents and determine how many tasks are open or closed. So, you just need to Choose the name of the agent and the date range, and you will see the results automatically.
Conversion Rate:
Finally, flow analysis can be processed in this section. Moreover, the charts can be filtered by date, closed tasks, or open tasks. Also, you will be able to determine where you lose the most leads/tasks and what the most significant source of clients is.
Does Google Have a CRM?
Google does not have a dedicated free CRM product. However, you can use Google Sheets to create a CRM system similar to how you would use Excel. And, Someka provides you a smart solution to track your CRM in an online tool.
Meanwhile, all you need is an internet connection and a Google account to get started. And everything will be in sync!
Google Sheets CRM Template Features Summary:
- All-in-one CRM tool in Google Sheets
- Automatic calendar
- Salesmen’s performance in charts
- Ready to Print template
- Informational notes included
- No installation is needed, ready to use
- Works on any operating system
- Suitable for any device including mobile, tablet, desktop
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